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Please read our Refunds, Returns, and Class Cancellation Policies. By completing this purchase, you agree to the policies detailed below. Online Returns & Exchanges Physical items may be returned for a refund or store credit within 10 days of purchase. Please contact us by email & include your order number to start the return process. Customers are responsible for any return shipping fees. Items must be in new, unused condition. Non-Returnable Items: Cut goods (fabric, ribbon, trims, cording, chains, etc). Craft Kits Items from Trunk Show sales & visiting artists. In-Store Return Policy Refunds and exchanges on non-sale items will be issued within 10 days of purchase. Credit card refunds require the card used in the original transaction. No cash refunds for credit card sales. Items must be in like-new conditions and original packaging. Non-Returnable Items: Cut goods (fabric, ribbon, trims, cording, chains, etc). Craft Kits Items from Trunk Show sales & visiting artists. Make & Take projects Health & Safety Policy - Masks are required for all people at all times while inside Craft Habit, regardless of age or vaccination status. - Customers age 12+ who are attending classes must show proof of vaccination, or a negative COVID test dated within 72 hours of class. - For children under 12 years old to attend classes, caregivers must attest that the student is symptom-free, and has not had a COVID exposure incident prior to the class date. Class Registration & Cancellation Policies Each class requires a minimum number of students enrolled. Class minimums are listed in the description on class registration pages. Craft Habit will notify students at least 24 hours in advance if a class is cancelled due to low enrollment. Students will be fully refunded for any classes cancelled due to low enrollment. Class registrations are not refundable. If you cannot attend, you are welcome to find another person to take your place in a class. Please let us know their name in advance of the class starting. This applies to in-store, off-site, and online classes. Classes cancelled by Craft Habit WILL be refunded. We will do our best to reschedule classes, and we will refund class registration fees for any classes that we have to cancel for any reason.