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Online Returns & Exchanges

Physical items may be returned for a refund or store credit within 10 days of purchase. Please contact us by email & include your order number to start the return process. Customers are responsible for any return shipping fees. Items must be in new, unused condition.

Non-Returnable Items:
  • Cut goods (fabric, ribbon, trims, cording, chains, etc). 
  • Craft Kits
  • Items from Trunk Show sales & visiting artists. 

In-Store Return Policy

Refunds and exchanges on non-sale items will be issued within 10 days of purchase. Credit card refunds require the card used in the original transaction. No cash refunds for credit card sales. Items must be in like-new conditions and original packaging.

Non-Returnable Items:
  • Cut goods (fabric, ribbon, trims, cording, chains, etc). 
  • Craft Kits
  • Items from Trunk Show sales & visiting artists. 
  • Make & Take projects

Class Registration & Cancellation Policies


  • Each class requires a minimum number of students enrolled. Class minimums are listed in the description on class registration pages. Craft Habit will notify students at least 24 hours in advance if a class is cancelled due to low enrollment. Students will be fully refunded for any classes cancelled due to low enrollment.

  • Class registrations are not refundable. If you cannot attend, you are welcome to find another person to take your place in a class. Please let us know their name in advance of the class starting. This applies to in-store, off-site, and online classes.
  • Classes cancelled by Craft Habit WILL be refunded. We will do our best to reschedule classes, and we will refund class registration fees for any classes that we have to cancel for any reason.
  • Food and drinks are not allowed in the classroom, due to safety concerns. You are welcome to bring water in a container that will not spill if knocked over. You may bring snacks to eat outside the classroom before or after class, or on a class break.

  • To respect our teachers’ time, please arrive 5 minutes before scheduled class time unless advised otherwise. Late arrivals may miss important information and may not be able to catch up to the class. We cannot issue refunds for late arrivals. Please shop for your class materials in advance!

Contact Us
  • PH: 984-200-4530
  • 2423 Crabtree Blvd
  • Raleigh NC 27604
  • hello@crafthabitraleigh.com
    • Tues thru Fri 12 - 4, Sat 10 - 4
    • Closed Sundays &Mondays
Find Us